Frequently Asked Questions

Academics and Technology

With the continuing spread of the novel 2019 coronavirus (COVID-19), Embry-Riddle Aeronautical University has announced that all classes will be taught online until at least the end of the spring 2020 semester. Residence halls remain open to students only (no visitors). Limited dining services are also operational for students who choose to remain on Embry-Riddle’s residential campuses in Daytona Beach, Fla., and Prescott, Ariz., where stringent health protocols are in place. For additional information, please see our statement of March 18.

No. Embry-Riddle has worked diligently to ensure that all students, and especially graduating seniors, can complete their spring 2020 coursework and receive their degrees on time. This is Embry-Riddle’s commitment to you.

If you do not have an Embry-Riddle laptop or a home computer to deliver your courses virtually, please contact IT Support to request a “loaner laptop.” Also, note that many Internet providers such as Charter Communications (Spectrum) are offering free WiFi for students and faculty at this time. Information has been posted to the Keep Learning site on ERNIE

The good news is that Embry-Riddle’s Worldwide Campus has been ranked among the nation’s top five online undergraduate educators for seven consecutive years. We have expertise in online education. The university’s Center for Teaching & Learning Excellence and our Information Technology department, guided by the Provost and Senior Vice President for Academic Affairs, has swiftly compiled a website to provide all faculty members with comprehensive tutorials and resources to ensure the best possible online educational experiences for our students.

Office hours will be handled via Skype or other online methods. While hands-on work in labs will not be possible at this time, many faculty members are working to video-capture demonstrations so that student learning can continue online. Please note that students who have decided to return to campus after Spring Break should still use online methods to meet with instructors whenever possible. Face-to-face group projects should also be conducted online.

The University is working to provide multiple options for tutoring support during this time period as well.

Yes. DSS works with Embry-Riddle’s Worldwide students already. Going online with residential students, we will copy those processes that we use with Worldwide students. The most common accommodation provided will be extended time on exams, which can be completed through Canvas. DSS staff will work with students and faculty on other accommodations already granted, and those who need modifications based on the new online format. Support can be found at Daytona Beach Disability Support Services and Prescott Disability Support Services.

To ease the transition of students from face-to-face instruction to an online format, Embry-Riddle Aeronautical University will temporarily offer more flexible grading options to residential campus undergraduates during the spring 2020 semester. These students may decide, up until April 23, to accept a traditional letter grade or a pass/fail assessment. Those choosing the pass/fail option will carry forward their existing GPA.

For more information on how the pass/fail option could affect you, visit the Keep Learning page on ERNIE.

Employees

Personal leave benefits are being expanded to ensure that all employees have enough personal leave to stay home if they become ill amid the COVID-19 crisis. If you don’t have sufficient personal leave and you are an employee in good standing, Human Resources can allow your leave to be used in advance of accrual (that is, your balance can “go negative”). Please reference the Personal Leave section of our March 10, 2020 statement.  

If you are a faculty or staff member you can access telemedicine through Florida Health Care Plans www.fhcp.com or Blue Cross Blue Shield at https://www.bcbs.com/. Information on Embry-Riddle’s Teledoc is online here. If you have private insurance, please contact your health insurance carrier to find out how you can access telemedicine.

Yes, in most cases. Faculty and staff are encouraged to telework if it is feasible for them to do so, given their position. Speak to a supervisor, who will ensure approval by Human Resources. If your job requires your physical presence but you don’t wish to be on campus during the health crisis due to special circumstances, you can use personal leave. Those benefits have been expanded during this time. 

During past storm events, Embry-Riddle has advised that if employees have to stay home to provide care for children, they can take personal leave or ask their supervisors if working from home is an option. Leave benefits have been changed to allow for negative accrual at this time. 

Embry-Riddle has created a special website to ensure that faculty can maintain the highest possible standards of educational excellence while continuing to engage students online during the current health crisis. Check it out in ERNIE Keep Teaching

IT Support is 24 x 7. The Instructional Design and Development (IDD) team at Embry-Riddle’s Worldwide Campus will be available to support Prescott and Daytona Beach residential faculty. The Center for Teaching & Learning Excellence (CTLE) is always available to help as well: 

Health

  • If you feel sick, do not attend classes or work.
  • Contact your medical provider if you have a fever, respiratory distress, and/or flu-like symptoms.
  • Avoid close contact with people who are sick.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer that is 60% alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Cough or sneeze into your elbow, shirt sleeve, or a tissue (not your hands). Throw used tissues into the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid sharing food, cups, utensils or other items.
  • Treat all bodily fluids as potentially infectious.
  • Eat a well-balanced diet, get adequate sleep and get a flu shot.
  • Refer to the U.S. Centers for Disease Control & Prevention (CDC) website.

Yes. Anyone returning from an international region MUST self-isolate for 14 days and coordinate their plan with Human Resources.

If you experience symptoms such as fever, coughing, or shortness of breath, stay in place, avoid contact with others, and call the health services unit on your campus or your local health department. You will be provided with instructions. You will require medical clearance before you will be able to return to campus.

If you believe that you may have been in close contact with someone who has potentially been exposed to COVID-19, you should self-isolate for 14 days.

The CDC offers these key definitions: 

Social distancing means remaining out of congregational settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others whenever possible. 

Isolation means the separation of a person or group of people known or reasonably believed to be infected with a communicable disease and potentially infectious from those who are not infected to prevent spread of the communicable disease. Isolation for public health purposes may be voluntary or compelled by federal, state or local public health order. 

Quarantine in general means the separation of a person or group of people who are reasonably believed to have been exposed to a communicable disease but not yet symptomatic. These people are separated from others who have not been so exposed in order to prevent the possible spread of the communicable disease.

We are working to keep students, faculty and staff safe by conducting temperature checks and risk-assessment questionnaires; through frequent disinfection of aircraft and other equipment; and by increasing the availability of hand sanitizers. We are also communicating wellness and prevention information, and reminding everyone to practice social distancing, in keeping with CDC recommendations.

The Health Services (Daytona Beach Campus / 386-226-7917) and Wellness Center (Prescott Campus / 928-777-6653) are fully operational and ready to serve students. Students who need to see a physician and have United Health Care Student Resources can access telemedicine at www.telehealth4students.com. In this way, students can access to board-certified physicians via phone and/or video. As an insured student with United Health Care Student Resources, there is no consultation fee for this service and it is covered 100% during the policy period. Students with private health insurance should contact their health insurance provider for directions as to how you can access telemedicine.

The Substance Abuse and Mental Health Services Administration has compiled the following document with several tips for taking care of your own behavioral health during an illness outbreak. Counseling Centers are available to serve students on both of Embry-Riddle’s residential campuses.

SAMHSA Tips for Social Distancing, Quarantine and Isolation During an Infectious Disease Outbreak

International Students

The Department of Homeland Security has put out temporary guidance which makes moving the classes online allowable under the current COVID-19 crisis. They have stated that they are being temporarily flexible with such issues as online courses for current/continuing students.

This policy does not apply to initial students who will begin in the summer or fall, but does apply to current F-1 students currently registered for classes this semester.

Yes, if the professor continues to serve as your supervisor and your lab or work location remains open. If your supervisor is no longer able to supervise and/or the lab or work location closes please contact Amanda Garcia at Amanda.garcia@erau.edu within 24 hours for immediate assistance. 

We know that the current situation is especially difficult for our international students. Embry-Riddle decided to migrate to mostly online courses until the end of the spring semester. While the situation is certainly evolving every day, we will provide regular updates. We will work to provide significant, advance notice of any decision to return to a normal class schedule. Embry-Riddle will have to make case-by-case decisions, based on the best available information from the U.S. State Department, U.S. Centers for Disease Control & Prevention, and the World Health Organization, about any possible need for international students to self-isolate after April 6, prior to returning to campus. International students should communicate with the International Programs Divisiondbiss@erau.edu / 386-323-8133.

Military Students

Cadet Command can adjust to any impact and is doing so across the country. Field exercises are being impacted, but those impacts will not prevent commissioning and/or movement to the next leadership status within the ROTC. As for ROTC stipends, they will not be affected.

ROTC based at Embry-Riddle has reported that they will not be holding any in-person events (e.g., PT, Leadership Lab, or class) during the health crisis. The Det. 157 Commander has advised that students’ decisions about whether to return to Embry-Riddle should not revolve around ROTC commitments because “most everything required is, or will be online. Everything else (personal fitness, staying up on required information, etc.) is at the individual cadet’s discretion.” Cadets are reminded to watch their Embry-Riddle email accounts for updates. The Cadet Wings will also try to meet some of their goals remotely. Most activities have been cancelled or moved online.

Embry-Riddle received information from Veterans Affairs regarding the impact on student’s educational benefit / Monthly Housing Allowance should the university decide to move from in-residence to online classes. 

  •  If the switch from in-residence to online is made within the semester and the university has been approved for online classes, then benefit payments will remain unchanged for the remainder of that semester. The Daytona Beach Campus Veteran Student Services has verified with Florida State Approving Agency and is approved for online instruction.
  • However, if the next semester is solely online, then the monthly housing allowance under the Post-9/11 Gill® would be reduced to one-half of the national average of DoD’s Basic Allowance for Housing rates for an E-5 with dependents.

Residence Life

Embry-Riddle leadership is evaluating this issue now. Up to this point amid the global health crisis, we have been focused on ensuring that all students, and especially our graduating seniors, can complete their spring semester courses successfully and on time. We are meanwhile providing food and housing for those students who have decided to remain on our campuses. Please stand by for an announcement on this issue.

As the novel 2019 coronavirus (COVID-19) continues to spread throughout the United States, Embry-Riddle Aeronautical University plans to close its residence halls at the end of the day on Sunday, March 29. This difficult decision reflects our goal to act in the best interest of student safety.

Residential campus exit procedures are as follows:

  • Students currently on our residential campuses in Daytona Beach, Fla., and Prescott, Ariz., should make plans now to return home or find alternate housing in the area.
  • Flight-training operations on both residential campuses will continue so long as we are not facing a safety concern, or if we are mandated by authorities to cease operations.
  • In the unlikely event that you cannot vacate your residence hall, a formal exception request should be sent to your Dean of Students. Senior leadership will make a final decision. Exceptions will be granted only for international students and/or students facing an insurmountable hardship.
  • Students who had already left campus are encouraged to retrieve their belongings as soon as possible. Belongings should ideally be picked up by Sunday, April 19. If that is not possible, please let us know and we will do our best to work with you. Contact the Housing & Residence Life unit on your campus.
  • All visitors must stop by one of our many wellness check stations before entering the residence halls. Belongings can be retrieved at any time between now and April 19, including over the weekend.
  • If you are sick, have been on a cruise ship, or traveled to any international region within the past 14 days, do not return to campus.
  • As soon as possible prior to April 19, we will update you on short-term storage options.

Students and Families

Spring 2020 commencement ceremonies for all Daytona Beach and Prescott Campus students as well as Worldwide Campus who had planned to walk across the stage April 24-25 have been postponed. Commencement for those graduates will take place in December 2020

For graduating Eagles who prefer or cannot make it to the December commencement, we know that you will want to celebrate your accomplishment with friends and family. Please be assured that you can walk across any Embry-Riddle commencement stage anywhere in the world, at any time. A list of upcoming ceremonies can be found online.

A small number of student employees may be able to work remotely, and therefore they can continue to be paid. Unfortunately, just as during hurricanes, most student employees will not be paid during this transitional period since they won’t be able to do their assigned jobs on campus.

Travel

On March 19, the U.S. Department of State (DoS) issued a global Level 4 health advisory, urging all U.S. citizens to reconsider all travel abroad. The U.S. Centers for Disease Control and Prevention (CDC) has recommended deferring all cruise ship travel and avoiding interaction with others for 14 days after returning from any cruises. Check the DoS and CDC Travel Health Notices.   

The university has curtailed all nonessential travel at this time. All university-sponsored travelers must request permission, before purchasing tickets, to visit any countries identified by authorities as being high-risk locations. Refer to the Faculty and Staff University Requirements for Travel. Send travel permission requests to intltravel@erau.edu.

No. If you traveled over Spring Break and you are experiencing any signs of illness whatsoever, you should contact your medical provider immediately and refrain from returning to your Embry-Riddle campus at this time. 

Similarly, if you were on a cruise ship or in an international location, you should limit interactions with other people for 14 days, in keeping with U.S. Centers for Disease Control and Prevention (CDC) guidelines and the U.S. Department of State’s global Level 4 health advisory. Students, faculty and staff should notify the health services unit on their campus regarding any concerns.

If you were on a cruise ship or in an international location over Spring Break, YOU WILL NOT BE PERMITTED TO RETURN TO CAMPUS. YOU MUST SELF-ISOLATE FOR 14 DAYS OFF-CAMPUS, AT YOUR EXPENSE

Important Contact Information

  • Division of International Programs, Daytona Beach – (386) 323-8133
  • Center for International Programs & Services, Prescott – (928) 777-3429
  • Embry-Riddle Health Services Department, Daytona Beach – (386) 226-7917
  • Embry-Riddle Wellness Center, Prescott – (928) 777-6653
  • Florida Department of Health – (386) 316-5030
  • Arizona Department of Health Services – (602) 542-1025
  • Embry-Riddle Campus Safety, Daytona Beach – (386) 226-6480
  • Embry-Riddle Campus Safety, Prescott – (928) 777-3333
  • Media Queries – Ginger Pinholster (386) 226-4811
  • Special Travel Permissions – intltravel@erau.edu