Welcome to OCIIP!
Welcome to the Office of Continuous Improvement and Institutional Performance (OCIIP) at Embry‑Riddle Aeronautical University.
As the Associate Vice President for OCIIP, I have the privilege of leading a team dedicated to turning information into insight and insight into action. Our work is not about checking boxes. It is about building a stronger, smarter, and more student-centered university.
For too long, assessment and institutional effectiveness have been seen as bureaucratic chores—full of templates, jargon, and disconnected tasks. We are changing that. At Embry‑Riddle, continuous improvement is no longer something we do to satisfy external expectations. It is the way we ensure excellence in everything we do. Our goal is simple but bold: to embed a culture of continuous improvement that supports learning, drives innovation, and makes a measurable difference in the lives of our students.
Through our new "Insight to Impact Dialogues," we are replacing static reports with meaningful conversations. These conversations are designed to highlight your work, surface your challenges, and support your growth. We are building a system where faculty, staff, and administrators can talk honestly about what works, what does not, and how to move forward using real evidence.
This work is not about compliance. Of course, we will continue to meet accreditation standards and reporting requirements, but those will be the byproducts of something much more important. We are focused on real student success, operational effectiveness, and alignment with Embry‑Riddle's mission and values. We are using technology, including AI-powered tools, to reduce administrative burden and give you back your time so you can focus on what truly matters.
We know the frustrations that come with traditional assessment systems. Many of you have experienced long hours filling out forms that few people read or struggled with data entry systems that felt more like barriers than solutions. We hear you. That is why we are committed to building something better—something more useful, more intuitive, and more impactful.
Continuous improvement is not a separate initiative. It is how we operate as a university. It is how we teach, how we serve students, and how we make decisions. It is how we ensure that every part of Embry‑Riddle—academic programs, administrative functions, and student support services—works together to achieve our shared mission.
You have an essential role in this transformation. Whether you are a faculty member, an advisor, a department leader, or a member of our operations staff, your insights and contributions are vital. We invite you to engage with us in dialogue, explore the tools we offer, and reflect on the data that can help you strengthen your work.
Welcome to a new era of continuous improvement at Embry‑Riddle. This is your invitation to stop checking boxes and start driving change. Let’s move forward—together.