As a unit of Information Technology, the mission of IT Security Services is to protect the confidentiality, integrity and availability of the university's information assets.
To accomplish this mission, we leverage a variety of technological and human resources, and work with other IT units and customers across the university. We also assist with cybersecurity-related inquiries and investigations, and provide documentation available in the form of Knowledge Base articles.
If you suspect a system has been compromised, please take the following steps:
- Do not attempt to investigate the incident yourself.
- Do not power off the computer.
- Immediately stop working on the system and do not open or close any applications.
- Disconnect the computer from the network by:
- unplugging the network cable, or
- disabling the wireless adapter
- Using a different computer, report the incident to itsupport@erau.edu or via phone.