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A Simulation Approach to Manpower Planning at Continental Airlines

PI Massoud Bazargan

This research relates to the development of a computerized line maintenance simulation model for strategic manpower planning at Continental Airlines for one of their major maintenance stations at Newark airport.

The simulation model provides guidelines to the development of enhanced staffing models and a better understanding of resource requirements on a daily basis. The proposed simulation model could be used as a tool to support the management of the line maintenance department in solving various capacity planning issues related to the manpower requirement and scheduling. The recent capabilities of simulation modeling, namely optimization modeling is adopted in search of enhanced shift schedule of technicians that would improve the efficiency of the existing system.

Research Dates

01/01/2002 to 01/01/2020


  • Massoud  Bazargan
    Office of Professional Education
    Ph.D., University of New South Wales

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