Wanda Smith’s 26-year career at Embry-Riddle Aeronautical University is rooted in connection, commitment and quiet impact. From empowering students to building lasting relationships across campus, her story reflects the heart of the Embry-Riddle community.

Can you describe a moment when you felt your work made a real difference at the university?

One of the moments that was very touching for me about 15 years ago was when a student made a special point to visit me at the office after he had graduated.  This student literally cried when thanking me for all that I had done and for giving him the opportunity to obtain something that he stated he never thought he was equipped to do.  I had no idea I had that much influence on someone trying to achieve their goals. That was a humbling experience for both of us, and that is when I felt like I had made a real difference at Embry-Riddle.

What accomplishments at Embry-Riddle are you most proud of?

I am most proud of not throwing in the towel and sticking with Embry-Riddle for the past 26 years.  Being a dedicated and faithful employee at Embry-Riddle has helped me grow, allowing me to help some of my colleagues and students grow along the way.

How do you balance longevity with growth and adaptability in your role?

When you live and commit for a long time, you gain wisdom and knowledge.  Both wisdom and knowledge have given me the opportunity and mindset to pursue my personal and professional development here at Embry-Riddle, while remaining adaptable and proactive in the face of its many challenges and changes.

What has been your favorite part of working at the university?

My favorite part of working with the University is the Embry-Riddle Community Network. I feel connected with almost everyone who works here. I have known many colleagues and friends for a very long time, and it is a blessing to watch us grow together and, for the most part, share the University's values and beliefs.

What are some of the most significant lessons you’ve learned during your career here?

Some significant lessons I have learned over my 26 years here are to embrace the good with the bad and to adapt to change. I have learned to trust the process, respect each other’s opinions and ideas, and stay humble.  Most importantly, I have learned to focus on what is important for my own well-being and personal growth, and to set boundaries.