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  1. Home
  2. Student Experience
  3. Student Support and Services
  4. Student Accessibility Services

Documentation and Disclosure

  • How to Register
  • Process
  • How to Request Accommodations
  • Approval of Accommodations
  • Documentation Guidelines
  • Related Resources
  • Contact Us

Embry-Riddle Aeronautical University is committed to creating an accessible academic environment. The team members in the Student Accessibility Services (SAS) office will work with students, faculty and staff to determine reasonable accommodations for equal access to qualifying students with disabilities who request them. It is recommended that students seeking accommodations contact the SAS office, by phone or email, as early as possible prior to the start of classes. Students may apply for SAS registration at any time throughout the semester, but allowing plenty of time will ensure that all accommodations are in place by the first day of classes. SAS staff will respond to calls and emails within 24 hours or on the following business day if the call or email was received outside of regular business hours. Students will then be guided through the SAS registration process.

Students who think they may have a disability, but who have never been evaluated, are encouraged to contact the SAS office for information on how to proceed. Diagnostic testing is not provided by the university, but a list of area specialists can be provided. Costs associated with evaluative testing are the responsibility of the student. Students needing temporary accommodations due to an injury or short-term illness should contact SAS as soon as possible to schedule a meeting.

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  • How to Register

  • Process

  • How to Request Accommodations

  • Approval of Accommodations

To start the registration process for either temporary or ongoing accommodations with Student Accessibility Services (SAS), a student must be accepted to Embry‑Riddle Aeronautical University. Students are encouraged to contact SAS prior to the start of the term or semester. Students must activate an account in the Accessible Information Management (AIM) system for their corresponding campus. Students are encouraged to provide documentation of the functional limitations of their disability to support their request. Explore more details about documentation guidelines below.

Once the submitted application has been received, SAS will reach out via email to the student’s Embry-Riddle email account to schedule an interactive intake. Students are asked to attend an interactive intake to meet with a member of the SAS staff to discuss their request. Students are welcome to invite a supportive person to join them during the intake meeting, such as a family member or friend. Together, individualized accommodations are discussed. Upon approval of academic accommodations, students must select professors to be notified of their accommodation(s) for each term or semester for which they are enrolled in courses. Students are expected to collaborate with faculty and staff in implementing their approved accommodations. 

If an accommodation request is not approved, students have the ability to submit an appeal.

All communications will be through your Embry-Riddle email. Students are encouraged to check their Embry-Riddle email regularly.

What is the timeline for requesting accommodations?

We encourage students to submit their requests for accommodations as early as possible. For existing long-term conditions/disabilities, academic accommodation requests can be processed up until the week before the first day of final exams on the residential campuses. If you have recently acquired a condition within one week of your final exams, please contact the appropriate Student Accessibility Services (SAS) office as soon as possible so we can determine whether reasonable accommodations are appropriate.

For accessible housing accommodations on residential campuses, each request is evaluated on an individual basis with regard to the documentation provided and the impact of disability upon the student within the residential campus environment.

Priority Consideration Deadlines for Housing Accommodations

Fall Semester Deadline with documentation:

  • Current students: January 14 
  • New students: May 19

Spring Semester Deadline with documentation:

  • Current students: January 14 
  • New students: October 15

Requests made prior to these dates without documentation will be dated when our office receives the necessary documentation for review.

Student Accessibility Services (SAS) uses the confidential software online system Accessible Information Management (AIM), where applications can be made and documentation can be uploaded and evaluated.

Applying for the first time

  1. Go to the Accessible Information Management system. 
  2. Log in to ERNIE (if you are not yet logged in). 
  3. Choose the campus that you are or will be attending.  
  4. Choose the appropriate application based on your request, for example academic or housing. 
  5. Complete all questions. 
  6. Upload documentation, as applicable. 
  7. Submit or save as draft. Applications can be in draft form and you may return to them when you are ready to submit your application for review.

Documentation will be reviewed by SAS for evaluation. SAS will contact you via your Embry-Riddle email within five business days to schedule an interactive intake.

Requesting Additional Accommodations

If you have already been approved for accommodations and feel you need additional accommodations or your needs have changed, please complete an additional accommodations application.

  1. Log in to AIM: Accessible Information Management.
  2. Under “Accommodations” on the left-hand side, select “Submit Additional Accommodation Request.” 
  3. Under  Additional Accommodations Request,” click “Start New Application.”
  4. Complete and submit the application.
  5. After submitting, follow the prompts to upload new documentation.
  6. Once documentation has been uploaded a “Success! Your action has been completed” message will appear at the top of the dashboard and the uploaded file(s) will be viewable at the bottom of the page.

Accommodations requests will be reviewed by SAS. All communications will be through your Embry-Riddle email. Students are encouraged to check their Embry-Riddle email regularly.

Accommodations are individualized and are approved on a case-by base basis. Each request is reviewed in full including, the student’s reported needs and a review of available data. Accommodations may include (but are not limited to) academic accommodations, assistive technology, disability-related interpreting services, review of accessible housing requests and testing accommodations.

Documentation Guidelines

Students seeking support services or accommodations through Student Accessibility Services (SAS) at Embry-Riddle Aeronautical University may be asked to provide documentation to support eligibility under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA), as amended.

Documentation is used as part of an individualized, interactive process to determine reasonable accommodations for equal access.

SAS recognizes that disability and access needs may present differently for each individual. Documentation may take many forms and will be reviewed on a case-by-case basis.

The following guidelines are provided in the interest of ensuring that documentation is appropriate and sufficient to support requests for accommodations. Student Accessibility Services is available to consult with students regarding documentation guidelines. Documentation may include, but is not limited to:

  • A letter from a qualified healthcare provider or clinician (signed with contact information on letterhead) 
  • Psychological, neuropsychological, psychoeducational, or medical evaluations  
  • Diagnostic reports  
  • Treatment summaries  
  • Hospital or discharge paperwork  
  • Military or vocational rehabilitation documentation  
  • Records of prior accommodations or supports  
  • Other relevant professional documentation that supports the request

As a note, while educational records, including IEPs, 504 Plans or prior accommodation records, may assist in understanding a student’s history of access and support, they themselves, may not be sufficient depending on the barrier identified.

FMLA documentation alone may not provide sufficient information to determine eligibility for disability accommodations, as it is designed to support leave from work rather than to document the functional limitations and disability-related barriers necessary to evaluate reasonable accommodations in an educational setting.

SAS may also consider student self-report, interactive discussion and observation as part of the accommodation review process.

Related Resources

  • Daytona Beach SAS
  • Prescott SAS
  • Worldwide SAS
  • Student Accessibility Services
  • Accessible Housing Requests
  • Frequently Asked Questions

Contact Us

Daytona Beach Campus

Wellness Center
Building 500
Daytona Beach, FL 32114
  • 386-226-7916
  •  386-226-6071
  • dbsas@erau.edu

Prescott Campus

Student Accessibility Services (SAS)
Room 109, Building 43
Prescott, AZ 86301
  • 928-777-6751
  •  928-777-6803
  • prsas@erau.edu

Worldwide Campus

Student Accessibility Services
1 Aerospace Boulevard
Daytona Beach, FL 32119
  • 386-226-7334
  • 888-292-5727
  • wwsas@erau.edu

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