It is the policy of Embry‑Riddle to administer its educational programs in a fair, equitable, academically sound manner and in accordance with the appropriate regulations and criteria of its governing board, accrediting associations, and federal and state laws and regulations. To this end, students are provided an opportunity to express any complaint, grievance or dispute that, upon investigation, may be remedied.

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Student Dispute Resolution Policy and Procedures

Students are first encouraged to address their grievance, whether personal or academic, directly with the appropriate faculty/staff member with responsibility concerning the issue. This is considered an “Informal” process and is meant to empower the student to confront the source of their concern, as well as minimize the length of time involved in achieving a resolution. If no agreement is reached, students may choose to file an official grievance through the Dean of Students Office.

Grade Appeal Process

Students are first encouraged to informally address their issues of concern regarding grades with the course instructor. If a resolution cannot be reached, students may initiate the formal procedure by submitting a Final Course Grade Challenge form to the Chair of the department responsible for the course, outlining the reasons in detail. The student is encouraged to discuss the grade challenge with the department chair for a resolution at this level. The student may obtain the Final Course Grade Challenge form and instructions from the Records Office or the Department Chair.

Contact Us

University Administration
Embry‑Riddle Aeronautical University
1 Aerospace Blvd.
Daytona Beach, FL 32114-3900