Technical support is available 24 hours a day, every day.


Daytona Beach Campus

Prescott Campus

(Toll Free)

(Outside USA)


Email us for non-critical issues.
Please note that for security purposes, we are unable to process account related issues via email.


Chat with one of our technical experts.

Technology Support

Access Technology Support to view services, review the status of an existing request, or browse for an answer in our extensive knowledge base.
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Forgot your ERAU password?

Reset your password.

For other account-related issues, please use our Chat service or call directly to speak with technical support.
For security purposes, we are unable to process account-related issues via email.

Alumni/Past Attendees

Students have access to ERNIE and ERAU email for two years from the date of your last completed course or graduation. If your account shows as disabled, you must re-apply to the university to re-enable your account and register for classes.

Other services available to alumni/past attendees: