Technical support is available 24 hours a day, every day.
Email us for non-critical issues.
Please note that for security purposes, we are unable to process account related issues via email.
Access Technology Support to view services, review the status of an existing request, or browse for an answer in our extensive knowledge base.
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Students have access to ERNIE and ERAU email for two years from the date of your last completed course or graduation. If your account shows as disabled, you must re-apply to the university to re-enable your account and register for classes.
Other services available to alumni/past attendees: