Denise Bollenback

Dr. Denise Bollenback is an assistant professor at the College of Business on the Worldwide Campus. She has developed and taught several courses, including IT Management, Strategy and Governance, Business Intelligence and Data Analytics and Business Analytics for Managers.

Denise completed her doctoral program in Instructional Technology and Distance Education (ITDE) at Nova Southeastern University. She also has a master's in Information Systems and a bachelor's in Technical Management.

Prior to becoming an Assistant Professor and Assistant Program Chair at Embry-Riddle Aeronautical University, she was a systems analyst in the Learning Technology Services department. She was also a system administrator for the learning management system, a project manager for new learning technology implementations and a faculty trainer, helping faculty build their courses and use various learning technology systems provided at Embry-Riddle. She is currently supporting the Microsoft Software and Systems Academy in recruiting, developing and training faculty.

ASSISTANT PROFESSOR, EMBRY-RIDDLE AERONAUTICAL UNIVERSITY

• Professor and Course Developer/Monitor for Introduction to Management Information Systems, IT Management, Strategy, and Governance, Information Security Management
• Implementation of Scholarly Commons (Bepress) – Digital Repository Project
• Design and implementation of template for annual academic assessment and annual administrative strategic planning and assessment – Assessment Planning replacement tool
• Trained student employee on the support of technology to support institutional effectiveness (Nomination for Student Employee of the Year)
• Development and deployment of Multi-Modality templates in Blackboard for the College of Business (Ww)
• Developed a framework to allow student learning data to be collected and analyzed throughout all campuses/locations/modalities
• Support for accreditation processes. Developed a template to be used for the self-study report as well as providing analytical reports from various systems are currently using across the university to support accreditation processes
• Attended the Aviation Accreditation Board International Conference (impromptu Presentation on program assessment), February 18-21, 2014
• Presented Academic Assessment techniques at Prescott campus (All Faculty Sept. 2013)
• Presented assessment techniques through technology at the College of Aviation (DB) faculty retreats – Fall 2013
• Presented assessment techniques through technology at the College of Business (Ww) retreat – Fall 2013
• Assisted in organization and presentation during the University Institutional Effectiveness Committee retreat – February 2014
• Presented assessment techniques through technology at the Instructional Design and Development retreat (Ww) – February 2014
• Presented An Analytics Approach to Academic Assessment (Educause Connect – May 2014)
• Setup evidence assessment collections and preparations for attendance and participation at the annual Ignite Assessment Summit, Daytona Beach, FL,

DESIGN EXPERT, HALIFAX HEALTH

• Executive Assistant to CEO and CFO
• Built relational database to manage corporate contacts
• Built relational database to manage and report capital equipment
• Organized and managed board meetings and executive committees
• Assist with creation of patient-centered general surgery program
• Design continuous improvement processes to evaluate and make processes more efficient throughout various specialty areas, including Trauma and Intensive Care Units
• Design patient flows and assist in development of new Hernia Institute
• Design workflows and processes based on patient-centered care assessments
• Create reports to show patterns and trends in care delivery based on analysis of data collected
• Assist in Meditech and Logicare training activities
• Continuously improve technology-based tools to promote and enhance patient-centered care
• Report any changes in laws and regulations, especially with respect to healthcare reform back to team members to revise current processes

COMPUTER APPLICATIONS INSTRUCTOR/DUAL ENROLLMENT PROGRAM COORDINATOR/CIP PROGRAM COORDINATOR, PENINSULA COLLEGE

• Taught hybrid courses with face-to-face instruction and lab hours to include an online component
• Converted 13 lab courses/curricula into online courses using learning management system
• Microsoft Office Master Instructor
• Created and instructed multiple new course offerings to increase enrollment within targeted market niches
• Develop curricula and syllabi
• Update college website and databases
• Administer Microsoft certification exams
• Responsible for reporting to the State Board for Community and Technical Colleges as the program coordinator for the Continuous Improvement Program
• Align outcomes/curricula within dual enrollment programs